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Enterprise Console Email Alerting not working

I have enabled email alerting in my Anti-Virus and HIPS Policy but when a virus has been detected on a client I am not getting a email notification. The funny thing is I will get an email about scanning errors from the server that Sophos is installed on but that is it. Please if anyone has any insight into why I am not receiving emails then please reply to my post.

Ryan

:5642


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  • Hello everyone,

    I am facing exactly the same problem.

    Email alerts about scanning errors works great.

    Email alerts that are configured from Anti-Virus and HIPS Policy never reach our exchange server.

    Most of workstations have winxp sp2 and they are all able to connect to port 25 of the SMTP server .

    Can you please advice me? I spend many hours to find a solution to this problem but still nothing.

    Regards,

    Spilios

    :13901
Reply
  • Hello everyone,

    I am facing exactly the same problem.

    Email alerts about scanning errors works great.

    Email alerts that are configured from Anti-Virus and HIPS Policy never reach our exchange server.

    Most of workstations have winxp sp2 and they are all able to connect to port 25 of the SMTP server .

    Can you please advice me? I spend many hours to find a solution to this problem but still nothing.

    Regards,

    Spilios

    :13901
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