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Enterprise Console Email Alerting not working

I have enabled email alerting in my Anti-Virus and HIPS Policy but when a virus has been detected on a client I am not getting a email notification. The funny thing is I will get an email about scanning errors from the server that Sophos is installed on but that is it. Please if anyone has any insight into why I am not receiving emails then please reply to my post.

Ryan

:5642


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  • Sorry, we currently upgraded everyone to the 9.5 client and all users are on Windows 7. The clients are able to connect to port 25 and the server is configured to all unauthenticated senders. I will use wireshark to see what is going on and once I find out I will post back. Thanks for your response.

    Ryan

    :5663
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  • Sorry, we currently upgraded everyone to the 9.5 client and all users are on Windows 7. The clients are able to connect to port 25 and the server is configured to all unauthenticated senders. I will use wireshark to see what is going on and once I find out I will post back. Thanks for your response.

    Ryan

    :5663
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