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Management server connection failed

DAMLA

Hi everyone,

I am trying to run sophos enterprise console 4.5.1 on windows server enterprise 2008 service pack 1.

And I am receiving this error

Could not connect to the Management server. 

Management server connection failed 

This may be due to one of the following: 
Local network problems 
Management service has stopped on the server  

Your database server has stopped

A firewall is blocking the connection.

I have tried the solution which was provided by sophos

http://www.sophos.com/support/knowledgebase/article/16195.html

However, the problem still continues to occur. Can anyone share some ideas about this issue? 

Regards

:5313


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  • 0

    Hello DAMLA,

    is the management service running and can you restart it or does it fail to start?

    I'd suggest this article instead of 16195. To give you some specific help we need a little bit more information about your setup. Is this a fresh install or did you upgrade? Is the database (which version) on the same server? Are you in a domain environment? Is your management server also a DC? Has the user sufficient rights for the database?

    Christian

    :5317
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  • 0

    Hello DAMLA,

    is the management service running and can you restart it or does it fail to start?

    I'd suggest this article instead of 16195. To give you some specific help we need a little bit more information about your setup. Is this a fresh install or did you upgrade? Is the database (which version) on the same server? Are you in a domain environment? Is your management server also a DC? Has the user sufficient rights for the database?

    Christian

    :5317
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