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Windows 7 + Sophos firewall + hibernate causes double login

RGCIT

Hi

We use roaming profiles here with w7 x86 ent edition and sophos 9.5 + firewall. We also make extensive use of hibernate (to disk) to save power and I have noticed that if a client hibernates to disk, when resumed it does not let you login and just basically presents the same login dialogue again. The second attempt works.

I have not confirmed 100% its sophos firewall but it does seem to far to be cured by removing the firewall component and I suspect sophos firewall is blocking the initial login from working until it has reset/initialised.

We also are running in allow all traffic mode for now to try and eliminate the causes.

Any ideas if the firewall could be causing this?

:5280


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  • 0

    Hello,

    I have no immediate answer but some questions. Does it always work on the second attempt (no matter how long the interval before or after the first one, no matter how long the client hibernated)? Are you using single or dual location? How does it behave if the client is off the network? How did you configure the firewall - any custom settings?

    Normally if SCF is involved you should see "something" in the logs (do you block hidden processes?).  Depending on your auditing settings the Windows event log might contain helpful information.

    Christian

    :5285
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  • 0

    Hello,

    I have no immediate answer but some questions. Does it always work on the second attempt (no matter how long the interval before or after the first one, no matter how long the client hibernated)? Are you using single or dual location? How does it behave if the client is off the network? How did you configure the firewall - any custom settings?

    Normally if SCF is involved you should see "something" in the logs (do you block hidden processes?).  Depending on your auditing settings the Windows event log might contain helpful information.

    Christian

    :5285
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