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Device Control Not Working

Syrinx2112

The device control section is not functioning or being recognised. I am running SEC 4.5.1 and AV 9.5.

I had created several test policies but none are working so deleted them and now using default policy. The SEC is installed on Windows Server 2003 R2 with SP2 and the clients are installed on Windows XP SP3.

The Computer Name column and Group column are the only fields that are populated.  There is no information in Device Control Scanning, Device Control Policy or Device Control Event Count.

Any help with this would be appreciated.

Thank You.

David

:10433


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    I should also mention that I have registered a support call for this with SOPHOS (2714063) who advised running their diagnostic tool. Did this but the tool created files so large that all the free space on my server hard drive was filled and the diagnostic software failed. Haven't had any assistance since last week, pretty poor response, and not for the first time.

    David

    :10439
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  • 0

    I should also mention that I have registered a support call for this with SOPHOS (2714063) who advised running their diagnostic tool. Did this but the tool created files so large that all the free space on my server hard drive was filled and the diagnostic software failed. Haven't had any assistance since last week, pretty poor response, and not for the first time.

    David

    :10439
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