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Enterprise Console 3.1 Will not start

Syrinx2112

Hi,

Had to revert back to Enterprise Console 3.1 as V4 simply wouldn't work, even after 5 weeks of assistance from support.

EM library appears to be ok and has updated successfully ( I think).

When I try to start the console I get the following error message;

'The procedure entry point ??0CFunctionTrace@trace@@QAA@ABU_GUID@PB_WZZ could not be located in the dynamic link library EmTrace.dll'

Have repaired installation then fully reinstalled but still getting this message.

Any suggestions welcomed.

Thanks

David

:4383


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  • 0

    Thanks for your reply.

    Managed to get the console to run after stripping out all traces of Sophos. Packages are downloaded and EM library appears to update successfully.

    However, the console dashboard totals ie ‘‘‘‘managed and unmanaged computers’’’’ are all at zero. Also the last update from Sophos is ‘‘‘‘unavailable’’’’. It seems the EM Library and console aren’’’’t communicating.

    Any suggestions?

    Regards

    David

    :4420
Reply
  • 0

    Thanks for your reply.

    Managed to get the console to run after stripping out all traces of Sophos. Packages are downloaded and EM library appears to update successfully.

    However, the console dashboard totals ie ‘‘‘‘managed and unmanaged computers’’’’ are all at zero. Also the last update from Sophos is ‘‘‘‘unavailable’’’’. It seems the EM Library and console aren’’’’t communicating.

    Any suggestions?

    Regards

    David

    :4420
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