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Pushing out Sophos

Bengaul

Dear All,

We recently upgraded to the latest Sophos enterprise console, 5.0. Cutting a long story short, we did a reinstall, and tried to push out the AV. Some worked, and some didn't. Contacting support, we were told to delete mrinit.conf for the sophos foilder, and try to install again. This does work, but we have about 550 machines, and going round all the computers that are not updating is a big task. 

Is there a way to push out the client, without having to delete mrinit.conf etc?

Cheers.

:21173


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    Hello Ben,

    if you kept the server name - did you also keep the certificates?

    Some computers did not update though

    Still trying to find out what state they are in. When eventually upgrading to SEC 5.0, afterwards version 10.0 should have been deployed to the CID and in turn the clients should have upgraded to 10.0. If the certificates are different the clients won't report back to the management server (and probably show an error with RMS - but still they should have upgraded if they were able to download the updates). You then tried re-protecting them (Protect Computers)? Please have a look at this recent post (sorry for the self-advertising) for things to try.

    Christian

    :21181
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  • 0

    Hello Ben,

    if you kept the server name - did you also keep the certificates?

    Some computers did not update though

    Still trying to find out what state they are in. When eventually upgrading to SEC 5.0, afterwards version 10.0 should have been deployed to the CID and in turn the clients should have upgraded to 10.0. If the certificates are different the clients won't report back to the management server (and probably show an error with RMS - but still they should have upgraded if they were able to download the updates). You then tried re-protecting them (Protect Computers)? Please have a look at this recent post (sorry for the self-advertising) for things to try.

    Christian

    :21181
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