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3dsmax doesn't open

i have a 2003 machine on which i have installed ep console 4.5 and installed sophos antivirus 9.5 on my client machines now problem is regarding 3dsmax ver 9.0 application which i need to run on some of my client machines but sophos antivirus restrict it to run however its installed smoothly on clients pc but does not open.i have checked logs,events and error but there is no clue i found i contacted with sophos support toll free no and also put a mail but no satisfactory answer is given so far and my problem still persist, if i unistall sophos antivirus from my client machine then 3dsmax software opens smoothly. i have authorized all suspicious behaviour,file and buffer overflow on both console machine and client machine but issue doesn't resolve. please help me and give satisfactory answer.

:4740


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  • This is currently scheduled for 9.5.4, although I must caution everyone that it is still possible it will not be included in that release if the fix does not pass the final quality assurance regression and performance testing.

    For reference, we successfully tested the fix against the downloadable trial version of 3ds Max 2011 from the Autodesk website.

    Bob Cook

    Sophos, Development Manager

    (its my team who is responsible for the Web Protection feature, and related problems)

    :5242
Reply
  • This is currently scheduled for 9.5.4, although I must caution everyone that it is still possible it will not be included in that release if the fix does not pass the final quality assurance regression and performance testing.

    For reference, we successfully tested the fix against the downloadable trial version of 3ds Max 2011 from the Autodesk website.

    Bob Cook

    Sophos, Development Manager

    (its my team who is responsible for the Web Protection feature, and related problems)

    :5242
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