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3dsmax doesn't open

kamlesh

i have a 2003 machine on which i have installed ep console 4.5 and installed sophos antivirus 9.5 on my client machines now problem is regarding 3dsmax ver 9.0 application which i need to run on some of my client machines but sophos antivirus restrict it to run however its installed smoothly on clients pc but does not open.i have checked logs,events and error but there is no clue i found i contacted with sophos support toll free no and also put a mail but no satisfactory answer is given so far and my problem still persist, if i unistall sophos antivirus from my client machine then 3dsmax software opens smoothly. i have authorized all suspicious behaviour,file and buffer overflow on both console machine and client machine but issue doesn't resolve. please help me and give satisfactory answer.

:4740


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    Hi,

    Just to add another one to this, we too have had this issue. We have built a PC up slowly bit by bit, adding drivers, software and policies, and Sophos was the one that broke it. Having disabled the web scanner, it now works fine.

    This is with version 11 of 3DS Max.

    Do you know when the update is scheduled for release?

    :5197
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  • 0

    Hi,

    Just to add another one to this, we too have had this issue. We have built a PC up slowly bit by bit, adding drivers, software and policies, and Sophos was the one that broke it. Having disabled the web scanner, it now works fine.

    This is with version 11 of 3DS Max.

    Do you know when the update is scheduled for release?

    :5197
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