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Upgrade Endpoint Computers from 9.0.5 to 9.5.1

We are testing the upgrade from Sophos version 9.0.5 to version 9.5.1.  We ran the Upgrade Advisor Tool and followed the instructions.  Everything went smoothly according to the directions for our Enterprise Console (from version 4 to version 4.5) and Database upgrade. 

Upgrading an Endpoint Computer took us 3 hours though.  We have many mobile users (laptops taken home and powered down during the evening hours).  So many users would receive their new Updating Policy during the business day even if applied at the end of one business day.  Also, due to “green” initiatives, many computers are powered down overnight and would also receive theirs during the business day.  This upgrade could impact the users during those 3 hours it takes to upgrade.

How has this upgrade gone for other companies?  Has anyone had any issues with upgrading their Endpoints?  Is this a normal amount of time for this upgrade on the Endpoint Computers? 

:4757


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  • The upgrade size is about 127MB which happens to be the same size as the upgrade from 7.6.x to 9.0.5. Did you upgrade from 7.6.x to 9.0.5?

    If so did you see the same 3 hour upgrade time?

    I think the cause is bandwidth related. If it's not bandwidth then something is happening with the Sophos software.

    I suggest you contact Sophos tech support for advice the upgrade should not have to take 3 hours.

    Let us know how it goes.

    Thanks,

    VCU

    :4758
Reply
  • The upgrade size is about 127MB which happens to be the same size as the upgrade from 7.6.x to 9.0.5. Did you upgrade from 7.6.x to 9.0.5?

    If so did you see the same 3 hour upgrade time?

    I think the cause is bandwidth related. If it's not bandwidth then something is happening with the Sophos software.

    I suggest you contact Sophos tech support for advice the upgrade should not have to take 3 hours.

    Let us know how it goes.

    Thanks,

    VCU

    :4758
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