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Sophos Enterprise Console on Windows Server Essentials 2012

DanAvery

Hi,

I recently installed a new Server Essentials 2012 setup and installed Sophos Enterprise Console 5.2.1.97. I am unable to protect any of the computers from the central console despite creating a group policy to open ports 8192 and 8194 and set services (Windows Installer - manual, Task Scheduler - Automatic, Remote Registry - Automatic).

I've run through all the documentation and every time I try and push out the software to Windows 7 clients I receive the error:

21/11/2013 10:00:55 80070002 The installation could not be started: The system cannot find the file specified. The computer may need additional configuration before installation. See knowledgebase article 29287.

I've already installed the Endpoint Security on the clients but cannot get the console to manage them.

Any advice would be appreciated.

Thanks

:45263


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    Hello DanAvery,

    I've installed the endpoint from the server share

    then they should connect to the console and appear automatically - there's no need to Protect these. If they do not show as managed then there's an issue with RMS connectivity.

    unable to protect them

    As said, a different issue. While the threads definitely won't tell you what to do on SE2012 they name a number of things to check (e.g. whether the task has been created at all and if, its returncode).

    Christian

    :45283
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  • 0

    Hello DanAvery,

    I've installed the endpoint from the server share

    then they should connect to the console and appear automatically - there's no need to Protect these. If they do not show as managed then there's an issue with RMS connectivity.

    unable to protect them

    As said, a different issue. While the threads definitely won't tell you what to do on SE2012 they name a number of things to check (e.g. whether the task has been created at all and if, its returncode).

    Christian

    :45283
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