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Exclude Folder for all users on all PCs

DanAvery

Hi,

I'm looking for a way to exclude a folder in the user's documents in each profile using Sophos Control Centre v4.

I would need any of the following folders excluded depending on the OS/folder location

C:\Users\username\documents\ABC documents\server

C:\Documents and Settings\username\documents\ABC documents\server

\\server\redirectedfolders\username\documents\ABC documents\server

Can I use a wildcard or system variable %username% to acheive this? Or can I use the partial path ABC Documents\server\*.* as per this document http://www.sophos.com/en-us/medialibrary/PDFs/nonindexed/sesc_95_heng.pdf (page 11)?

Thanks

:42177


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    Hello Dan,

    I don't know the architectural details but an application should normally not see file in use just because it is being scanned (BTW - did you try different combinations of read/rename/write settings?). I'd suggest to give Support a call - perhaps they can tell if there are known issues with Excel and third-party products and/or could escalate it.

    Christian

    :42229
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  • 0

    Hello Dan,

    I don't know the architectural details but an application should normally not see file in use just because it is being scanned (BTW - did you try different combinations of read/rename/write settings?). I'd suggest to give Support a call - perhaps they can tell if there are known issues with Excel and third-party products and/or could escalate it.

    Christian

    :42229
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