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Linux 7.2.0 agent not reporting back to the Enterprise Console

I have just installed SAV 7.2.0 on Red Hat Enterprise Linux 5.5 using an RPM file. I was able to successfully install the agent and when I perform savupdate I see that I am pointing to my CID on my enterprise console and content is updated. My issue is my Linux server never reported appeared in the console under Unassigned. I manually added the endpoint using a file import.

My firewalls are turned off and there is no hardware firewall between the endpoint and console server. I have a support ticket opened but so far no resolution.

I selected the option to "enable remote management" during the installation, the default is actually "Y".

I have taken the typical "network" tests such as nslookup, ping, and I can even telnet from the endpoint to the server on port 8192, 8193 and 8194 and get responses back.

Has anyone else seen this issue. I am running EC version 4.5.1

Any help would be greatly appreciated.

Best Regards,

Jim

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0 jim_weiss over 14 years ago

Jak,
I may have misunderstood your request. I see the Received Message request, a Sent Unique token message And Acknowledged message, Issued public key certificate, sent certificate and a final acknowledge message.
Jim
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0 jim_weiss over 14 years ago

Jak,
I may have misunderstood your request. I see the Received Message request, a Sent Unique token message And Acknowledged message, Issued public key certificate, sent certificate and a final acknowledge message.
Jim
:5472
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