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client connection status

SMI

Hi,

the manual of the SEC says that computers with the red cross are not reachable over the network.

So far so good. Anyhow I found some computers with a red cross which are reachable (ping) over the network.

We use SEC with Endoint Dataprotection Suite.

How about a symbol which implies not managed but connected to the network or in general a new column let's say "Network" telling the computer is connected or not. That would help me out very much.

Regards

Marcus

:34735


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  • 0

    Hi Jak,

    thanks for your detailed description. This is useful information. So now I understand how the connected status is processed for Sophos Endpoint Clients. But as far as I understand the "not connected, red cross" status only implies that the Sophos Endpoint is not connected to the Sophos Management and not the computer itself is disconnected from the network.

    I think it might be a very usefull information to know if the Sophos Enpoint is not connected (which might indicate a problem with Endpoint installation, the message router service on the client might be stopped...) plus the computer is connected (reachable by ping for example) or is disconnected from the network.

    This information would make my work a whole lot easier:).

    Regards

    Marcus

    :34791
Reply
  • 0

    Hi Jak,

    thanks for your detailed description. This is useful information. So now I understand how the connected status is processed for Sophos Endpoint Clients. But as far as I understand the "not connected, red cross" status only implies that the Sophos Endpoint is not connected to the Sophos Management and not the computer itself is disconnected from the network.

    I think it might be a very usefull information to know if the Sophos Enpoint is not connected (which might indicate a problem with Endpoint installation, the message router service on the client might be stopped...) plus the computer is connected (reachable by ping for example) or is disconnected from the network.

    This information would make my work a whole lot easier:).

    Regards

    Marcus

    :34791
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