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Cannot install SEC 5.2

RJB

I am trying to install SEC 5.2 on our server. The server crashed last week and after a rebuild I can't get Sophos installed. It gets as far as trying to install the databases and fails "A custom action failed"...not very helpful! SQL server express 2008 installs but the failure appears to be when it tries to create the actual SOPHOS databases. We are running Windows 2003 SP2. Can anyone give me any ideas where to look?

:39247


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    Hello RJB,

    returning to your first post - by The server crashed last week and after a rebuild you mean you did a complete install from scratch or you restored some backups at a certain point?

    NetShareAdd returned error 3

    Hm, not very helpful ... nothing in the logs, only this event? You've probably tried to create the share (or any share) manually? One thing I notice is that the user running the install is NIFTC\niftcadmin whereas the computer (and the server the share should be created on) is NISDATA - is this an AD environment?

    Christian

    :39281
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  • 0

    Hello RJB,

    returning to your first post - by The server crashed last week and after a rebuild you mean you did a complete install from scratch or you restored some backups at a certain point?

    NetShareAdd returned error 3

    Hm, not very helpful ... nothing in the logs, only this event? You've probably tried to create the share (or any share) manually? One thing I notice is that the user running the install is NIFTC\niftcadmin whereas the computer (and the server the share should be created on) is NISDATA - is this an AD environment?

    Christian

    :39281
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