Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 6 replies
  • Subscribers 1 subscriber
  • Views 9479 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Cannot install SEC 5.2

RJB

I am trying to install SEC 5.2 on our server. The server crashed last week and after a rebuild I can't get Sophos installed. It gets as far as trying to install the databases and fails "A custom action failed"...not very helpful! SQL server express 2008 installs but the failure appears to be when it tries to create the actual SOPHOS databases. We are running Windows 2003 SP2. Can anyone give me any ideas where to look?

:39247


This thread was automatically locked due to age.
Parents
  • 0

    Hello RJB,

    AFAIK all actions should be logged in the D&S\Appdata\Sophos\Management Installer directory. Start with the bootstrapper log, it should lead you to the relevant msi or install log. Search for the usual suspects (e.g. Return value 3)

    HTH

    Christian

    :39249
Reply
  • 0

    Hello RJB,

    AFAIK all actions should be logged in the D&S\Appdata\Sophos\Management Installer directory. Start with the bootstrapper log, it should lead you to the relevant msi or install log. Search for the usual suspects (e.g. Return value 3)

    HTH

    Christian

    :39249
Children
No Data