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Device control policy problem

prosys

Hi All,

The device control section is not functioning or being recognized. I am running SEC 4.5 and AV 9.5. I have created numerous policies to test and none are working. The SEC is installed on Windows Server 2003 R2 x64 with SP2 and the clients are installed on Windows XP SP3. Any info on this would be appreciated. Thanks

:4015


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    Weeellll, whatever is causing it to fail is obviously persistent. Guess you should engage support.

    I have seen (and still see) similar problems on 9.0 - computers "forgetting" about DatC or DevC or RMS seemingly not aware of them. While the mentioned folders and files exist (indicating that the component has been active at some time) the corresponding adapter file is not updated and the policy has no effect (I've written about it already). As the problem either rectifies itself or goes away after reprotect it might or might not be the same issue. I have sent one or two SDU logs to support but the case has never been resolved.

    Are others experiencing similar problems?

    Christian

    :4045
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  • 0

    Weeellll, whatever is causing it to fail is obviously persistent. Guess you should engage support.

    I have seen (and still see) similar problems on 9.0 - computers "forgetting" about DatC or DevC or RMS seemingly not aware of them. While the mentioned folders and files exist (indicating that the component has been active at some time) the corresponding adapter file is not updated and the policy has no effect (I've written about it already). As the problem either rectifies itself or goes away after reprotect it might or might not be the same issue. I have sent one or two SDU logs to support but the case has never been resolved.

    Are others experiencing similar problems?

    Christian

    :4045
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