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Device control policy problem

prosys

Hi All,

The device control section is not functioning or being recognized. I am running SEC 4.5 and AV 9.5. I have created numerous policies to test and none are working. The SEC is installed on Windows Server 2003 R2 x64 with SP2 and the clients are installed on Windows XP SP3. Any info on this would be appreciated. Thanks

:4015


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    Silly question - did the clients reboot?

    Check the following locations: C:\Documents and Settings\All Users\Application Data\Sophos\Remote Management System\3\Agent\AdapterStorage\SAV - there should be a file named  DEVCAdapterConfig and under C:\Documents and Settings\All Users\Application Data\Sophos you should see a folder named Sophos Device Control.

    If they aren't try to reprotect one of the clients.

    Christian

    :4022
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  • 0

    Silly question - did the clients reboot?

    Check the following locations: C:\Documents and Settings\All Users\Application Data\Sophos\Remote Management System\3\Agent\AdapterStorage\SAV - there should be a file named  DEVCAdapterConfig and under C:\Documents and Settings\All Users\Application Data\Sophos you should see a folder named Sophos Device Control.

    If they aren't try to reprotect one of the clients.

    Christian

    :4022
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