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Sophos Management Service Error

k3i1kp

Hello,

Sophos Management Service can not start following this error:

*****

Windows could not start the Sophos Management Service service on local computer.

Error 0x80131604:0x80131604

*****

Sophos Enterprise Console; 4.5.1

Microsoft Windows 2008 R2 x64 standard

Thanks,

:8219


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  • 0

    Hi

    I'm "windows could not start the sophos management service on local computer" when i try to start it from services...

    can you help

    jak wrote:

    HI,

    Did you set:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\FipsAlgorithmPolicy

    Enabled to 0

    Regards,

    Jak

    Edit:
    I guess the GPO: "System cryptography: Use FIPS compliant algorithms for encryption, hashing, and signing" controls the above registry key so you might need to change that at least in a policy linked to the OU where the SEC management server resides if that's how it was enabled?

    Yes it was already set to 0

    jak wrote:

    HI,

    Did you set:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\FipsAlgorithmPolicy

    Enabled to 0

    Regards,

    Jak

    Edit:
    I guess the GPO: "System cryptography: Use FIPS compliant algorithms for encryption, hashing, and signing" controls the above registry key so you might need to change that at least in a policy linked to the OU where the SEC management server resides if that's how it was enabled?

    :10327
Reply
  • 0

    Hi

    I'm "windows could not start the sophos management service on local computer" when i try to start it from services...

    can you help

    jak wrote:

    HI,

    Did you set:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\FipsAlgorithmPolicy

    Enabled to 0

    Regards,

    Jak

    Edit:
    I guess the GPO: "System cryptography: Use FIPS compliant algorithms for encryption, hashing, and signing" controls the above registry key so you might need to change that at least in a policy linked to the OU where the SEC management server resides if that's how it was enabled?

    Yes it was already set to 0

    jak wrote:

    HI,

    Did you set:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\FipsAlgorithmPolicy

    Enabled to 0

    Regards,

    Jak

    Edit:
    I guess the GPO: "System cryptography: Use FIPS compliant algorithms for encryption, hashing, and signing" controls the above registry key so you might need to change that at least in a policy linked to the OU where the SEC management server resides if that's how it was enabled?

    :10327
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