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Sophos Management Service Error

k3i1kp

Hello,

Sophos Management Service can not start following this error:

*****

Windows could not start the Sophos Management Service service on local computer.

Error 0x80131604:0x80131604

*****

Sophos Enterprise Console; 4.5.1

Microsoft Windows 2008 R2 x64 standard

Thanks,

:8219


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  • 0

    The description for Event ID 8004 from source Sophos Management Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event originated on another computer, the display information had to be saved with the event.

    The following information was included with the event:


    Step: Enforcing the system invariants
    Error: Runtime error
    Data: 0x80131604 - Exception has been thrown by the target of an invocation.

    System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.InvalidOperationException: This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms.
       at System.Security.Cryptography.MD5CryptoServiceProvider..ctor()
       --- End of inner exception stack trace ---
       at System.RuntimeMethodHandle._InvokeConstructor(Object[] args, SignatureStruct& signature, IntPtr declaringType)
       at System.RuntimeMethodHandle.InvokeConstructor(Object[] args, SignatureStruct signature, RuntimeTypeHandle declaringType)
       at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
       at System.Security.Cryptography.CryptoConfig.CreateFromName(String name, Object[] args)
       at System.Security.Cryptography.MD5.Create(String algName)
       at System.Security.Cryptography.MD5.Create()
       at Sophos.Management.Hasher..ctor()
       at Sophos.Management.Hasher.Create()
       at Sophos.Management.Hasher.Create(Byte[] value)
       at Sophos.Management.Hasher.GetHash(Byte[] value)
       at Sophos.Management.Security.Secret..ctor(String str)
       at Sophos.Management.Services.SecretStore.AddOrUpdateSecret(String ticket, String secret, Boolean encode)
       at Sophos.Management.Services.SecretStore.AddSecret(String secret, Boolean encode)
       at Sophos.Management.Services.SystemSecretCollector.AddSecret(String secret, Boolean encode)

    ****

    I repair it and not solve problem

    :8245
Reply
  • 0

    The description for Event ID 8004 from source Sophos Management Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event originated on another computer, the display information had to be saved with the event.

    The following information was included with the event:


    Step: Enforcing the system invariants
    Error: Runtime error
    Data: 0x80131604 - Exception has been thrown by the target of an invocation.

    System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.InvalidOperationException: This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms.
       at System.Security.Cryptography.MD5CryptoServiceProvider..ctor()
       --- End of inner exception stack trace ---
       at System.RuntimeMethodHandle._InvokeConstructor(Object[] args, SignatureStruct& signature, IntPtr declaringType)
       at System.RuntimeMethodHandle.InvokeConstructor(Object[] args, SignatureStruct signature, RuntimeTypeHandle declaringType)
       at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
       at System.Security.Cryptography.CryptoConfig.CreateFromName(String name, Object[] args)
       at System.Security.Cryptography.MD5.Create(String algName)
       at System.Security.Cryptography.MD5.Create()
       at Sophos.Management.Hasher..ctor()
       at Sophos.Management.Hasher.Create()
       at Sophos.Management.Hasher.Create(Byte[] value)
       at Sophos.Management.Hasher.GetHash(Byte[] value)
       at Sophos.Management.Security.Secret..ctor(String str)
       at Sophos.Management.Services.SecretStore.AddOrUpdateSecret(String ticket, String secret, Boolean encode)
       at Sophos.Management.Services.SecretStore.AddSecret(String secret, Boolean encode)
       at Sophos.Management.Services.SystemSecretCollector.AddSecret(String secret, Boolean encode)

    ****

    I repair it and not solve problem

    :8245
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