Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 10 replies
  • Subscribers 1 subscriber
  • Views 10903 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

acknowledgements, what actually happens?

ReintjedeSophos

I found the sophos enterprise console to be less then stellar when it comes to reporting. So when a cleanup times out and I've performed a full scan via the console on a pc,  can't really be certain whether the pc is cleaned. So what happens if I then acknowledge the alert? Does that mean that the virus is reported as safe, and thereby free to execute? Or does it simply acknowledge the alert, until the local sophos agent rereports it as a virus?

I would assume the latter is the case, but I'd like be certain about that.

Sophos Enterprise console (version: 4.0.0.2362)

cheers,

Ritch

:2366


This thread was automatically locked due to age.
Parents
  • 0

    I found that the vast majority of detections occur in user's temp or temporary internet files. I added a shutdown script that clears the temp and temporary internet files from all profiles on the PC at shutdown. The next time SavMain.exe executes, the Console is updated to show that the detected/quarantined file is gone.

    :9771
Reply
  • 0

    I found that the vast majority of detections occur in user's temp or temporary internet files. I added a shutdown script that clears the temp and temporary internet files from all profiles on the PC at shutdown. The next time SavMain.exe executes, the Console is updated to show that the detected/quarantined file is gone.

    :9771
Children
No Data