Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 1178 replies
  • Subscribers 1 subscriber
  • Views 3261611 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


This thread was automatically locked due to age.
Parents
  • 0

    I too am seeing the issue were we have ~60 (out of >8500) endpoints that have a blank Update Policy. Cannot have them comply with the Update policy because the option is greyed out. What is interesting is that they display that they are Same As Policy. I've tried to update and Protect from the console with no success. It may be that these endpoint have the SophosUpdate Service not running and all of these indicate they've last updated on the 19th (day of False Positive event).

    Any clues?

    :32879
Reply
  • 0

    I too am seeing the issue were we have ~60 (out of >8500) endpoints that have a blank Update Policy. Cannot have them comply with the Update policy because the option is greyed out. What is interesting is that they display that they are Same As Policy. I've tried to update and Protect from the console with no success. It may be that these endpoint have the SophosUpdate Service not running and all of these indicate they've last updated on the 19th (day of False Positive event).

    Any clues?

    :32879
Children
No Data