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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


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    Go to your Update Manager.

    Uninstall the Sophos Agent

    Uninstall Remote Management System

    Uninstall Sophos Update manager

    Verify you have javab-jd.ide in your install share \\SERVER\SophosUpdate\CIDs\S000\SAVSCFXP\savxp

    Copy these files to the folder you install the Update Manager from under Remote Management. (\\server\SumInstall\Remote Management)

    AutoUpdateAgentNT.exe

    ClientMRInit.exe

    EMLibUpdateAgentNT.exe

    RouterNT

    UpdateSUMConfig.exe

    SUMinstallset.exe

    Copy these files to the folder you install the Update Manager from under Update Manager (\\server\SumInstall\Update Manager)

    SUMService.exe

    SophosUpdateMgr.exe

    Start the Update Manager Install

    (If you are missing one, the installer will alert you and you will need to place that file in the install directory and then click “Retry”

    Once the install is complete, Reinstall your Sophos Agent using the Update manager you just installed.

    Your Update Manager will now be fixed and report to the Console correctly.

    Do this for each Update Manager you have

    :32853
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  • 0

    Go to your Update Manager.

    Uninstall the Sophos Agent

    Uninstall Remote Management System

    Uninstall Sophos Update manager

    Verify you have javab-jd.ide in your install share \\SERVER\SophosUpdate\CIDs\S000\SAVSCFXP\savxp

    Copy these files to the folder you install the Update Manager from under Remote Management. (\\server\SumInstall\Remote Management)

    AutoUpdateAgentNT.exe

    ClientMRInit.exe

    EMLibUpdateAgentNT.exe

    RouterNT

    UpdateSUMConfig.exe

    SUMinstallset.exe

    Copy these files to the folder you install the Update Manager from under Update Manager (\\server\SumInstall\Update Manager)

    SUMService.exe

    SophosUpdateMgr.exe

    Start the Update Manager Install

    (If you are missing one, the installer will alert you and you will need to place that file in the install directory and then click “Retry”

    Once the install is complete, Reinstall your Sophos Agent using the Update manager you just installed.

    Your Update Manager will now be fixed and report to the Console correctly.

    Do this for each Update Manager you have

    :32853
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