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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

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    After testing these solutions and my own, I discovered that deleting the quarantine.xml file on client machines has no effect on the console or client.  RDP to client, opening Quarantine Manager and clearing the list of all Shh/Update-B and rebooting will clear console alerts and restart all services -- back in business and back to normal.  For those having issues with the SEC and Update Manager try  Article ID: 66176 as this solved my problem and may solve your subscription error messages also.

    :32761
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  • 0

    After testing these solutions and my own, I discovered that deleting the quarantine.xml file on client machines has no effect on the console or client.  RDP to client, opening Quarantine Manager and clearing the list of all Shh/Update-B and rebooting will clear console alerts and restart all services -- back in business and back to normal.  For those having issues with the SEC and Update Manager try  Article ID: 66176 as this solved my problem and may solve your subscription error messages also.

    :32761
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