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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


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    after "resolving" the issue, now my clients are throwing errors saying they haven't updated since different dates. Some are 9-21, some are 9-22, some are earlier.

    I have uninstall and re-installed the clients on some of these machines and they still show they are not up to date.

    When I look at my update Manager I get errors:
    Threat Detection data update failed

    Software Update failed

    Delivery failed for software subscription [subscription-name]. Access to the source update location is denied or the location is otherwise unavailable

    How do i fix the updating process so they all stay up to date.

    :32697
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  • 0

    after "resolving" the issue, now my clients are throwing errors saying they haven't updated since different dates. Some are 9-21, some are 9-22, some are earlier.

    I have uninstall and re-installed the clients on some of these machines and they still show they are not up to date.

    When I look at my update Manager I get errors:
    Threat Detection data update failed

    Software Update failed

    Delivery failed for software subscription [subscription-name]. Access to the source update location is denied or the location is otherwise unavailable

    How do i fix the updating process so they all stay up to date.

    :32697
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