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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


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    AnthonyCarbon wrote:

    This is utter garbage.

    All my workstations are killing their software installs and now I can't uninstall sophos cause of the auto updater.

    Does anyone have a tool to remove sophos.

    It will be easier for me to install the control center on a new server than try and fix this mess that sophos has caused.

    Hi,

    We have provided a very effective script for repairing broken Sophos installs. The script and usage information can be found in KBA 118323. Using that script should be easier and more time effective than building a new environment. Keep in mind that even from your new server, you might still have difficulty pushing the install to the endpoints again if the false positives are still being triggered on the endpoints.

    :32545
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  • 0
    AnthonyCarbon wrote:

    This is utter garbage.

    All my workstations are killing their software installs and now I can't uninstall sophos cause of the auto updater.

    Does anyone have a tool to remove sophos.

    It will be easier for me to install the control center on a new server than try and fix this mess that sophos has caused.

    Hi,

    We have provided a very effective script for repairing broken Sophos installs. The script and usage information can be found in KBA 118323. Using that script should be easier and more time effective than building a new environment. Keep in mind that even from your new server, you might still have difficulty pushing the install to the endpoints again if the false positives are still being triggered on the endpoints.

    :32545
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