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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


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    kurbycar32 wrote:

    Nathan, I have a Sophos removal tool that support helped me with months ago built for some other reason.  Would deploying the removal tool, and then allowing the product to reinsall itself be a legit solution to this problem?

    Possibly, but I don't think it will be any easier than deploying the script from KBA 118323. I recommend trying that first rather than a full uninstall/reinstall.

    :32497
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  • 0
    kurbycar32 wrote:

    Nathan, I have a Sophos removal tool that support helped me with months ago built for some other reason.  Would deploying the removal tool, and then allowing the product to reinsall itself be a legit solution to this problem?

    Possibly, but I don't think it will be any easier than deploying the script from KBA 118323. I recommend trying that first rather than a full uninstall/reinstall.

    :32497
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