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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


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    I have no idea what to do and if I use the auto update fix it just turns sophos back on on my user workstations and begins killing itself and the two previously mentioned programs.

    Does anyone have a fix for this or am I screwed and do I need to uninstall the control center and start over and install the control center and 30+ workstations.

    Provided your upadate server is OK  and downloaded latest definitions then:

    If you have policies set, then disable on access scanning. Once the policy has kicked in, the stations can be re-booted and they should update. If any files are in quarantine clear them (don't delete them) once you have cleared and all PCs updated, turn on the policy for on access scanning.

    This can be done manually if needed, 30 stations isn't too bad to deal with.

    :32491
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  • 0

    I have no idea what to do and if I use the auto update fix it just turns sophos back on on my user workstations and begins killing itself and the two previously mentioned programs.

    Does anyone have a fix for this or am I screwed and do I need to uninstall the control center and start over and install the control center and 30+ workstations.

    Provided your upadate server is OK  and downloaded latest definitions then:

    If you have policies set, then disable on access scanning. Once the policy has kicked in, the stations can be re-booted and they should update. If any files are in quarantine clear them (don't delete them) once you have cleared and all PCs updated, turn on the policy for on access scanning.

    This can be done manually if needed, 30 stations isn't too bad to deal with.

    :32491
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