Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 1178 replies
  • Subscribers 1 subscriber
  • Views 3261473 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


This thread was automatically locked due to age.
Parents
  • 0
    al04 wrote:

    I am getting an error when I run my bat file.  The error is RestoreCacheFiles from CID SAU reinstall action Failure:1622. Here is what is all in my bat file:

    @ECHO ON REM --- Fix for sophos

    xcopy \\servername\SophosUpdate\CIDs\S000\SAVSCFXP\sau\program files\Sophos\AutoUpdate\*.*"C:\ProgramData\Sophos\AutoUpdate\" /s /y

    pushd \\servername\ZENAPPS\sophos\Agen-xuvIssue

    cscript //nologo FixUpdate.vbs /fixIssues:true /cid:\\dbqwsus\SophosUpdate\CIDs\S000\SAVSCFXP /updateNow:true

    popd

    Any help would be great. I am running this on Windows 7 machines.

    Might be an already running msiexec.exe process. Can you post a screen shot of the output when the script is run and this error is encountered? Also, I'm not sure why you are doing a xcopy to the local directory prior to calling the script. The script will pull the files needed to repair SAU from the path declared in the /cid: switch. It seems to me like you have a redundant, time consuming step in there doing the xcopy first.

    :32297
Reply
  • 0
    al04 wrote:

    I am getting an error when I run my bat file.  The error is RestoreCacheFiles from CID SAU reinstall action Failure:1622. Here is what is all in my bat file:

    @ECHO ON REM --- Fix for sophos

    xcopy \\servername\SophosUpdate\CIDs\S000\SAVSCFXP\sau\program files\Sophos\AutoUpdate\*.*"C:\ProgramData\Sophos\AutoUpdate\" /s /y

    pushd \\servername\ZENAPPS\sophos\Agen-xuvIssue

    cscript //nologo FixUpdate.vbs /fixIssues:true /cid:\\dbqwsus\SophosUpdate\CIDs\S000\SAVSCFXP /updateNow:true

    popd

    Any help would be great. I am running this on Windows 7 machines.

    Might be an already running msiexec.exe process. Can you post a screen shot of the output when the script is run and this error is encountered? Also, I'm not sure why you are doing a xcopy to the local directory prior to calling the script. The script will pull the files needed to repair SAU from the path declared in the /cid: switch. It seems to me like you have a redundant, time consuming step in there doing the xcopy first.

    :32297
Children
No Data