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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


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    Hello mpowna,

    the steps you have suggested have already been done

    Hm, that means whenever you start the SUM service it changes to Downloading binaries (which doesn't seem to finish) and Last updated remains 19th? And it does populate the warehouse? The Logviewer should tell you how far it gets - to find out where it's stuck (if it is) a look at the SUMTrace log might be necessary. To get a clean report you should empty the Warehouse once more.

    Christian

    :32101
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  • 0

    Hello mpowna,

    the steps you have suggested have already been done

    Hm, that means whenever you start the SUM service it changes to Downloading binaries (which doesn't seem to finish) and Last updated remains 19th? And it does populate the warehouse? The Logviewer should tell you how far it gets - to find out where it's stuck (if it is) a look at the SUMTrace log might be necessary. To get a clean report you should empty the Warehouse once more.

    Christian

    :32101
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