This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Is any one else seing this alert - Shh/Updater-B False positives

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


This thread was automatically locked due to age.
Parents
  • ...Look at the last post..

    Even though it's not YOUR fault I am considering exactly the same.

    I was fine with Sophos for years; now where Sophos has cluttered us sysops with almost unresolvable problems in conditions of either swallowing their failure, or requesting a clean resolve,.. you ask us to calm down and work for you for free to solve your issues?!?

    Nathan: It's up to you guys from Sophos to either provide us with clean and quick resolutions.., or we simply have to switch to the next nice lookin' one.. For sure you are going to be always a hero for me, but this is your gold, not the one for your company.. You have been tremendously miraculous last night, while you've been left alone with all of us scared admins from Sophos' side..

    We do not request who is responsible for the certificate fault; we request quick, clean and proper support for the mess Sophos has done to us.

    We 24/7 ones are so dependend on a quick workaround; customers and family are requesting it in a manner so we have no other choice.

    Eat this.

    You (and the other Nathans) have guts to talk to us; where is the rest of those ones who made us feeling comfortable, now letting us down as your important customers by convincing clients?

    After no sleep of more than 40 hours I might be incorrect hte way I am requesting 100 percent of support; if you think this is some isue to give it further to others than feel free to do so. Else: Monday is my next shopping day; I am sure your competitors will love to take over big endpoint plants..

    No appropriate rescue Monday means no Sophos on my client's systems anymore. I can't help it, have to make sure my client is satisfyied. My clients might only pay two guys at Sophos for a month, but I guess we are not the only ones who feel lost, and will gladly ride the next horse on Monday if it makes us inconvenient as sysops.

    I mean it.

    :31999
Reply
  • ...Look at the last post..

    Even though it's not YOUR fault I am considering exactly the same.

    I was fine with Sophos for years; now where Sophos has cluttered us sysops with almost unresolvable problems in conditions of either swallowing their failure, or requesting a clean resolve,.. you ask us to calm down and work for you for free to solve your issues?!?

    Nathan: It's up to you guys from Sophos to either provide us with clean and quick resolutions.., or we simply have to switch to the next nice lookin' one.. For sure you are going to be always a hero for me, but this is your gold, not the one for your company.. You have been tremendously miraculous last night, while you've been left alone with all of us scared admins from Sophos' side..

    We do not request who is responsible for the certificate fault; we request quick, clean and proper support for the mess Sophos has done to us.

    We 24/7 ones are so dependend on a quick workaround; customers and family are requesting it in a manner so we have no other choice.

    Eat this.

    You (and the other Nathans) have guts to talk to us; where is the rest of those ones who made us feeling comfortable, now letting us down as your important customers by convincing clients?

    After no sleep of more than 40 hours I might be incorrect hte way I am requesting 100 percent of support; if you think this is some isue to give it further to others than feel free to do so. Else: Monday is my next shopping day; I am sure your competitors will love to take over big endpoint plants..

    No appropriate rescue Monday means no Sophos on my client's systems anymore. I can't help it, have to make sure my client is satisfyied. My clients might only pay two guys at Sophos for a month, but I guess we are not the only ones who feel lost, and will gladly ride the next horse on Monday if it makes us inconvenient as sysops.

    I mean it.

    :31999
Children
No Data