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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


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    slackster wrote:

    Doesn't install running setup.exe from the SAVSCFXP folder either.  When running setup, it comes up with the first config screen and when I click next it goes away and nothing else happens.  It's not even creating a Sophos directory in the program files folder.

    Almost sounds like the Update location is missing files. Can you try an Update Now on your SUM and then run setup.exe again on the endpoint after SUM completes its update? Sorry for the guessing, hard to do more then that through the forum.

    :31963
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  • 0
    slackster wrote:

    Doesn't install running setup.exe from the SAVSCFXP folder either.  When running setup, it comes up with the first config screen and when I click next it goes away and nothing else happens.  It's not even creating a Sophos directory in the program files folder.

    Almost sounds like the Update location is missing files. Can you try an Update Now on your SUM and then run setup.exe again on the endpoint after SUM completes its update? Sorry for the guessing, hard to do more then that through the forum.

    :31963
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