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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


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    slackster wrote:

    No --- It just flashes the download arrow and then a red X appears on the machine name on the console but nothing is installed on the client

    Sounds like it can't create the scheduled task to start the install. If you don't have a lot of machines you need to push out to, it may be quickest to pull the install. E.g., browse to the update share and run setup.exe out of the SAVSCFXP folder. If that isn't an option for you, check the endpoints to make sure Windows Firewall isn't blocking anything, UAC isn't blocking anything, and that Windows Task Scheduler and Remote Registry services are running on the endpoint.

    :31951
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  • 0
    slackster wrote:

    No --- It just flashes the download arrow and then a red X appears on the machine name on the console but nothing is installed on the client

    Sounds like it can't create the scheduled task to start the install. If you don't have a lot of machines you need to push out to, it may be quickest to pull the install. E.g., browse to the update share and run setup.exe out of the SAVSCFXP folder. If that isn't an option for you, check the endpoints to make sure Windows Firewall isn't blocking anything, UAC isn't blocking anything, and that Windows Task Scheduler and Remote Registry services are running on the endpoint.

    :31951
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