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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

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    What i'm finding if you dont delete the quarantine file and restart all of the services they wont update like it's suppose to.  We were fortunate enough that we had our files to be denied access instead of delete/move if infected.  Once we delete the Quarantine xml file and restart all of their services they seem to be working correctly.  

    Dont know if that helps anyone, but thought i'd post it none the less.  

    :31877
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  • 0

    What i'm finding if you dont delete the quarantine file and restart all of the services they wont update like it's suppose to.  We were fortunate enough that we had our files to be denied access instead of delete/move if infected.  Once we delete the Quarantine xml file and restart all of their services they seem to be working correctly.  

    Dont know if that helps anyone, but thought i'd post it none the less.  

    :31877
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