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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


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    AndreLtbg wrote:

    I checked the computer details and the clients did check in with the console. I ran the batch file against a few different machines and forced a reboot afterwards, so far the console is still showing the virus alerts even after the clients checked in after the reboot.

    The virus alerts aren't going to go away. You have to acknowledge them from the Console to clear them. Once you do that, they won't return (if the machine has been fixed).

    I think the key factor here to check is within the Update Details tab of the console. Make sure the Up-to-date field is Yes....

    :31867
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  • 0
    AndreLtbg wrote:

    I checked the computer details and the clients did check in with the console. I ran the batch file against a few different machines and forced a reboot afterwards, so far the console is still showing the virus alerts even after the clients checked in after the reboot.

    The virus alerts aren't going to go away. You have to acknowledge them from the Console to clear them. Once you do that, they won't return (if the machine has been fixed).

    I think the key factor here to check is within the Update Details tab of the console. Make sure the Up-to-date field is Yes....

    :31867
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