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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


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    Jeff1527 wrote:

    This is really starting to blooooooooooooooooooooooow...

    Not one response via email since I replied to my open case from yesterday this morning at 8am.

    Waited on hold for 60 mins before getting disconnected.

    Have 2 support numbers and both give a busy.

    Maybe Sophos could route their phones to Trend-Micro's call center... :smileytongue:

    Hi Jeff, can you send me the case number for that email case you replied to please?

    :31821
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  • 0
    Jeff1527 wrote:

    This is really starting to blooooooooooooooooooooooow...

    Not one response via email since I replied to my open case from yesterday this morning at 8am.

    Waited on hold for 60 mins before getting disconnected.

    Have 2 support numbers and both give a busy.

    Maybe Sophos could route their phones to Trend-Micro's call center... :smileytongue:

    Hi Jeff, can you send me the case number for that email case you replied to please?

    :31821
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