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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


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    Jeff1527 wrote:

    It does not do anything.  does not recreate the warehouse folder.

    012-09-20 13:09:50 : Cmd-ALL << [I1018][DispatcherSupplements-2012-09-20T18-09-50-3][1] Started dispatcher with ID 'DispatcherSupplements-2012-09-20T18-09-50-3'. It will run 1 events.
    2012-09-20 13:09:50 : Cmd-ALL << [I1021][ActionSyncSupplements][DispatcherSupplements-2012-09-20T18-09-50-3] Action 'ActionSyncSupplements' with caller 'DispatcherSupplements-2012-09-20T18-09-50-3' started...
    2012-09-20 13:09:50 : Sync failure: Couldn't create catalogue sdds.local.xml

    Very strange. This error is back to what I'd expect a repair of SUM would fix. I can only assume we're overlooking something somewhere, but I can't think of what or how to identify it through the forum. I'm sorry I wasn't able to help more. Unfortunately I think your best bet is to try your luck getting through to Support.

    :31803
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  • 0
    Jeff1527 wrote:

    It does not do anything.  does not recreate the warehouse folder.

    012-09-20 13:09:50 : Cmd-ALL << [I1018][DispatcherSupplements-2012-09-20T18-09-50-3][1] Started dispatcher with ID 'DispatcherSupplements-2012-09-20T18-09-50-3'. It will run 1 events.
    2012-09-20 13:09:50 : Cmd-ALL << [I1021][ActionSyncSupplements][DispatcherSupplements-2012-09-20T18-09-50-3] Action 'ActionSyncSupplements' with caller 'DispatcherSupplements-2012-09-20T18-09-50-3' started...
    2012-09-20 13:09:50 : Sync failure: Couldn't create catalogue sdds.local.xml

    Very strange. This error is back to what I'd expect a repair of SUM would fix. I can only assume we're overlooking something somewhere, but I can't think of what or how to identify it through the forum. I'm sorry I wasn't able to help more. Unfortunately I think your best bet is to try your luck getting through to Support.

    :31803
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