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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


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    @Nathan

    Thanks man for taking the time to respond. I know you must be stupid busy.

    It seems that a lot of my machines are not clearing automatically for some reason.

    I might have to manually ackowledge. I am assuming that as long as I don't receive a second alert I should be good to go.

    @P-Dogg

    I had this same issue. I ended up having to push just the Sophos client back out to my clients.

    I didn't think to check if the Update Service was running or not. For me, pushing the clients out again wasn't a big deal because I didn't have some of the crazy high number of affected clients others are reporting.

    Check the service as @Nathan has mentioned, probably this is your best bet.

    :31791
Reply
  • 0

    @Nathan

    Thanks man for taking the time to respond. I know you must be stupid busy.

    It seems that a lot of my machines are not clearing automatically for some reason.

    I might have to manually ackowledge. I am assuming that as long as I don't receive a second alert I should be good to go.

    @P-Dogg

    I had this same issue. I ended up having to push just the Sophos client back out to my clients.

    I didn't think to check if the Update Service was running or not. For me, pushing the clients out again wasn't a big deal because I didn't have some of the crazy high number of affected clients others are reporting.

    Check the service as @Nathan has mentioned, probably this is your best bet.

    :31791
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