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Is any one else seing this alert - Shh/Updater-B False positives

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

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  • Pec wrote:

    Since the action taken against Shh/Updater-B on all machines is either "None or "Blocked", then none of these files should have been moved from their original locations? 

    So there should be no problems with deleting the quarantine file on all machines and acknowledging the alerts to clear them?


    Correct. If your cleanup policy was Non or Block, then you can should clear the file and you should be fine. Unfortunately, we had ours set to Block and Move.....

    :31731
Reply

  • Pec wrote:

    Since the action taken against Shh/Updater-B on all machines is either "None or "Blocked", then none of these files should have been moved from their original locations? 

    So there should be no problems with deleting the quarantine file on all machines and acknowledging the alerts to clear them?


    Correct. If your cleanup policy was Non or Block, then you can should clear the file and you should be fine. Unfortunately, we had ours set to Block and Move.....

    :31731
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