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Is any one else seing this alert - Shh/Updater-B False positives

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

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  • Jeff1527 wrote:

    Here you go..

    2012-09-20 11:17:52 : Cmd-ALL << [I1018][DispatcherSupplements-2012-09-20T16-17-52-2][1] Started dispatcher with ...snip


    Hi Jeff,

    Have you tried to do a repair of the Sophos Update Manager? The error message in your log has been seen before and can be fixed by doing the repair. If you have already done the repair, I would try rebooting the system next. Let me know if both of those steps have been done and if it still doesn't work with the "Couldn't create catalogue sdds.local.xml" message in the SUMTrace.

    :31669
Reply

  • Jeff1527 wrote:

    Here you go..

    2012-09-20 11:17:52 : Cmd-ALL << [I1018][DispatcherSupplements-2012-09-20T16-17-52-2][1] Started dispatcher with ...snip


    Hi Jeff,

    Have you tried to do a repair of the Sophos Update Manager? The error message in your log has been seen before and can be fixed by doing the repair. If you have already done the repair, I would try rebooting the system next. Let me know if both of those steps have been done and if it still doesn't work with the "Couldn't create catalogue sdds.local.xml" message in the SUMTrace.

    :31669
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