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Is any one else seing this alert - Shh/Updater-B False positives

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

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  • Jeff1527 wrote:

    Let's see if I can type this a little clearer for the 3rd time...

    After following the advisory, my SUM will not update the new files.  It does nothing.  It would at least give me a fail error prior to following the advisory.  I have tried all parts of the advisory.  I have tried repairing my updater, installing it from scratch and it will not update.


    Is anything new being written to the SUMTrace logs found in %allusersprofile%\sophos\update manager\logs? If so, can you post it here for me to see?

    :31643
Reply

  • Jeff1527 wrote:

    Let's see if I can type this a little clearer for the 3rd time...

    After following the advisory, my SUM will not update the new files.  It does nothing.  It would at least give me a fail error prior to following the advisory.  I have tried all parts of the advisory.  I have tried repairing my updater, installing it from scratch and it will not update.


    Is anything new being written to the SUMTrace logs found in %allusersprofile%\sophos\update manager\logs? If so, can you post it here for me to see?

    :31643
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