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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


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    Help_Please wrote:

    Nathan below is our latest SUM log.

    http://pastebin.com/QExp17Y9

    This looks like an authentication issue. Temporary fix: Obtain a set of trial credentials and use those in your Sophos Update Manager configuration. If that works, once everything dies down you can work with support to figure out why your normal credentials aren't working. Give the trial creds a bit of time to propogate to the various warehouses.

    :31599
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  • 0
    Help_Please wrote:

    Nathan below is our latest SUM log.

    http://pastebin.com/QExp17Y9

    This looks like an authentication issue. Temporary fix: Obtain a set of trial credentials and use those in your Sophos Update Manager configuration. If that works, once everything dies down you can work with support to figure out why your normal credentials aren't working. Give the trial creds a bit of time to propogate to the various warehouses.

    :31599
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