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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


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    Help_Please wrote:

    Nathan I am unable to get the threat detection to update. The last update was 1:17 PST yesterday. I have tried the fixes in the forum but have not had much luck. We are still on version 1.3.168 as well, do you have any advice?

    Can you post your most recent SUMTrace log? You can find it in %allusersprofile%\Sophos\Update Manager\Logs. (win7 or 2k8 systems, 2k3 is %allusersprofile%\application data\sophos....) I'll take a look and see if I can help.

    :31581
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  • 0
    Help_Please wrote:

    Nathan I am unable to get the threat detection to update. The last update was 1:17 PST yesterday. I have tried the fixes in the forum but have not had much luck. We are still on version 1.3.168 as well, do you have any advice?

    Can you post your most recent SUMTrace log? You can find it in %allusersprofile%\Sophos\Update Manager\Logs. (win7 or 2k8 systems, 2k3 is %allusersprofile%\application data\sophos....) I'll take a look and see if I can help.

    :31581
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