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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


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    Help_Please wrote:

    Nathan I'm back on the phone again on hold. I hope the phone queue has died down since this is still causing issues for us and the fixes have not worked.

    Unfortunately the phone queue hasn't started dying down yet. We're holding steady at about 65 callers on hold. We're working through the calls as quickly as possible. Can you post where you are stuck? Perhaps I might have a suggestion to help you along while you wait to get through.

    :31565
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  • 0
    Help_Please wrote:

    Nathan I'm back on the phone again on hold. I hope the phone queue has died down since this is still causing issues for us and the fixes have not worked.

    Unfortunately the phone queue hasn't started dying down yet. We're holding steady at about 65 callers on hold. We're working through the calls as quickly as possible. Can you post where you are stuck? Perhaps I might have a suggestion to help you along while you wait to get through.

    :31565
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