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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


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    Nathan wrote:
    Jeff1527 wrote:

    What do you do when you cannot get the SUM to run the update?  I have followed the advisory and nothing happens.......

    The advisory steps should be working. When you select "update now" on the Update Manager, what happens?

    I know prior to the repair from SUM.msi I had exactly nothing happening in the SUM Update Now from Control Centre.

    You could click it as many times as you liked and nothing would happen.

    If I ran an update from an endpoint it checked the SUM repository and confirmed nothing new had arrived.

    Sadly now I ran the SUM.MSI repair nothing runs.  Control Centre runs until an update starts then everything crashes to desktop with the error I posted before.

    :31563
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  • 0
    Nathan wrote:
    Jeff1527 wrote:

    What do you do when you cannot get the SUM to run the update?  I have followed the advisory and nothing happens.......

    The advisory steps should be working. When you select "update now" on the Update Manager, what happens?

    I know prior to the repair from SUM.msi I had exactly nothing happening in the SUM Update Now from Control Centre.

    You could click it as many times as you liked and nothing would happen.

    If I ran an update from an endpoint it checked the SUM repository and confirmed nothing new had arrived.

    Sadly now I ran the SUM.MSI repair nothing runs.  Control Centre runs until an update starts then everything crashes to desktop with the error I posted before.

    :31563
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