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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


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    Sigh.  Having followed the advisories (which I note have now silently changed their advice three times now) I am no closer to a solution.

    After repairing the SUM install, Sophos Control Center on win 2003 now crashes on attempting an update with the following.

    .\MainFrm.cpp(2483) : Assertion failed FALSE && "Unexpected updateResultInfo enumeration value encountered."

    ----- [outer exception] -----

       -- error: 0x80004005 (Unspecified error)

       -- facility: Generic (System)

       at 2

       at 1

       at void __thiscall CMainFrame::OnTimer(unsigned int,void (__stdcall *)(struct HWND__ *,unsigned int,__w64 unsigned int,unsigned long))

       at int __cdecl Run(int,enum bl::ConsoleType::Type)

       at int __stdcall wWinMain(struct HINSTANCE__ *,struct HINSTANCE__ *,wchar_t *,int)

    At present I can’’’’t update the Control Center repository – the last definition it got was allegedly at 21:20 last night and I can’’’’t pull down the javab-jd.ide file.

    Because the server won’’’’t update, the clients won’’’’t either.

    I tried disabling the server share so the clients would go direct to Sophos, but I just get an error about being unable to connect to local server and the update stops.

    It looks like I have to get the server to update before I can go any further.

    Anyone seen a workaround for the above?  I saw someone else had the same problem back on page 22, but noone seems to have posted a fix.

    :31525
Reply
  • 0

    Sigh.  Having followed the advisories (which I note have now silently changed their advice three times now) I am no closer to a solution.

    After repairing the SUM install, Sophos Control Center on win 2003 now crashes on attempting an update with the following.

    .\MainFrm.cpp(2483) : Assertion failed FALSE && "Unexpected updateResultInfo enumeration value encountered."

    ----- [outer exception] -----

       -- error: 0x80004005 (Unspecified error)

       -- facility: Generic (System)

       at 2

       at 1

       at void __thiscall CMainFrame::OnTimer(unsigned int,void (__stdcall *)(struct HWND__ *,unsigned int,__w64 unsigned int,unsigned long))

       at int __cdecl Run(int,enum bl::ConsoleType::Type)

       at int __stdcall wWinMain(struct HINSTANCE__ *,struct HINSTANCE__ *,wchar_t *,int)

    At present I can’’’’t update the Control Center repository – the last definition it got was allegedly at 21:20 last night and I can’’’’t pull down the javab-jd.ide file.

    Because the server won’’’’t update, the clients won’’’’t either.

    I tried disabling the server share so the clients would go direct to Sophos, but I just get an error about being unable to connect to local server and the update stops.

    It looks like I have to get the server to update before I can go any further.

    Anyone seen a workaround for the above?  I saw someone else had the same problem back on page 22, but noone seems to have posted a fix.

    :31525
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