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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


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    MJewell wrote:

    so, although there is a TON of great information in here.. I still can't get my server to update!

    I don't have that ide on the server side and now a lot of my endpoints are disappearing from the console because sophos is effectively killing itself. 

    We're running EC 10 and I don't have those paths that were mentioned:

    c:\programfiles\sophos\sophos anti-virus

    My other thought was to disable our local share and let our endpoints use the 2nd udpate location but of course, sophos ate itself and it won't do that now.. I'm feeling a lot of re-installs in my future. 

    I just need to get the ec to update... any ideas?

    Oh - and I'll take a pot of coffee and some asprin from Sophos please!

    Is it possible you have 64bit systems and need to use the Program Files(x86) folder instead?

    :31461
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  • 0
    MJewell wrote:

    so, although there is a TON of great information in here.. I still can't get my server to update!

    I don't have that ide on the server side and now a lot of my endpoints are disappearing from the console because sophos is effectively killing itself. 

    We're running EC 10 and I don't have those paths that were mentioned:

    c:\programfiles\sophos\sophos anti-virus

    My other thought was to disable our local share and let our endpoints use the 2nd udpate location but of course, sophos ate itself and it won't do that now.. I'm feeling a lot of re-installs in my future. 

    I just need to get the ec to update... any ideas?

    Oh - and I'll take a pot of coffee and some asprin from Sophos please!

    Is it possible you have 64bit systems and need to use the Program Files(x86) folder instead?

    :31461
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