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Is any one else seing this alert - Shh/Updater-B False positives

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

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  • What troubles me is all the people including myself that had their AV set to Move or Delete.  Everyone in here is talking about how to fix the issue with Sophos.  The problem I am dealing with is everything else that shh/updater-b has deleted.

    Here is our list to date of applications with binaries deleted:

    Adobe Rights Management

    Adobe Reader

    Adobe Flash Player

    Oracle Sun Java

    Fujitsu Updater

    Dell Autoupdater

    Allscripts Pro/PM Updater

    The worst one was the last one.  This detection deleted a necessary DLL for the application to run that checks for updates when you execute it.  We are a medical facility and this is our core application we use to register, schedule and bill patients at our clinic.

    Nothing like getting DOSed by your AV vendor in the middle of the day.

    In 16 years of working in IT I've never worked at a company or had someone I knew that dealt with a virus/trojan/spyware/malware that has cripled their systems like this did to us.

    If there is a Class Action suit let me know.  We are losing revenue and productivity because of this.  I have may angry employees and the 400 patients a day that visit this clinic to contend with.

    :31437
Reply
  • What troubles me is all the people including myself that had their AV set to Move or Delete.  Everyone in here is talking about how to fix the issue with Sophos.  The problem I am dealing with is everything else that shh/updater-b has deleted.

    Here is our list to date of applications with binaries deleted:

    Adobe Rights Management

    Adobe Reader

    Adobe Flash Player

    Oracle Sun Java

    Fujitsu Updater

    Dell Autoupdater

    Allscripts Pro/PM Updater

    The worst one was the last one.  This detection deleted a necessary DLL for the application to run that checks for updates when you execute it.  We are a medical facility and this is our core application we use to register, schedule and bill patients at our clinic.

    Nothing like getting DOSed by your AV vendor in the middle of the day.

    In 16 years of working in IT I've never worked at a company or had someone I knew that dealt with a virus/trojan/spyware/malware that has cripled their systems like this did to us.

    If there is a Class Action suit let me know.  We are losing revenue and productivity because of this.  I have may angry employees and the 400 patients a day that visit this clinic to contend with.

    :31437
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