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Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


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    lucas wrote:

    Is anyone else seeing this behavior?

    From console... Resolve alerts for computers, then their "Primary server" becomes blank, effectively preventing me from triggering a manual "update now".


    lucas,

    Yes I had the same problem in that both my Primary and Secondary locations were blank in the update tab in the EC.

    Through trial and error I have found that restarting the Sophos Agent service on the affected PC puts the info back in the Enterprise Console after about 10 seconds or so.

    Hope this helps

    Richard

    :31429
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  • 0
    lucas wrote:

    Is anyone else seeing this behavior?

    From console... Resolve alerts for computers, then their "Primary server" becomes blank, effectively preventing me from triggering a manual "update now".


    lucas,

    Yes I had the same problem in that both my Primary and Secondary locations were blank in the update tab in the EC.

    Through trial and error I have found that restarting the Sophos Agent service on the affected PC puts the info back in the Enterprise Console after about 10 seconds or so.

    Hope this helps

    Richard

    :31429
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