Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 1178 replies
  • Subscribers 1 subscriber
  • Views 3261126 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Is any one else seing this alert - Shh/Updater-B False positives

leftout

Virus/spyware 'Shh/Updater-B' has been detected in "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_update.exe". Cleanup unavailable. This is trickling in as alerts but at an alarming rate.

:29723


This thread was automatically locked due to age.
Parents
  • 0
    jedunn wrote:

    my sum states 

    last updated : 9/19/4.21

    download status

    last checked at : 9/19/4.21

    config

    matches

    version

    1.3.2.176

    but all of my endpoints are awaiting policy transfer

    cant we delete the cids folder and redownload???

    Unfortunately, deleting the CIDS folder won't resolve the issue with endpoints showing "awaiting policy transfer". That is an issue with the Remote Management System. It would help if I knew better your current situation, but it will be difficult for me to do that via the forums. I would suggest scanning the last 5 pages of this thread to see if any of the solutions/workarounds mentioned can help in your situation, or wait to get through to Support. Wish I had more for you.

    :31411
Reply
  • 0
    jedunn wrote:

    my sum states 

    last updated : 9/19/4.21

    download status

    last checked at : 9/19/4.21

    config

    matches

    version

    1.3.2.176

    but all of my endpoints are awaiting policy transfer

    cant we delete the cids folder and redownload???

    Unfortunately, deleting the CIDS folder won't resolve the issue with endpoints showing "awaiting policy transfer". That is an issue with the Remote Management System. It would help if I knew better your current situation, but it will be difficult for me to do that via the forums. I would suggest scanning the last 5 pages of this thread to see if any of the solutions/workarounds mentioned can help in your situation, or wait to get through to Support. Wish I had more for you.

    :31411
Children
No Data